Don't buy from this company. They don't give you complete information. They only provide good service until you confirm your purchase. After that, they no longer provide any assistance with shipping the package. They ship the trailer to Waterhouse many days in advance, and the sea shipping cost to the US costs more than $3,000. That's not even including the shipping cost from them to the port in China. I paid more than $6,000. The food trailer is shipped without wheels, chassis, or hitch. You have to pay an extra cost when it arrives at your destination for assembly. I paid for a mini split A/C and the installation is not complete, I still don't know if it works. I also have another problem: I need a double generator because they didn't do a voltage and wattage study. If someone had told me it was going to work like this, I would never have bought from them
การดอบกลับจากซัพพลายเออร์ :
I don't understand why you want to slander us in the comments section. I have already explained to you very clearly that we are doing CIF trade terms. The charges at the port of destination are not collected by us, but by the port company at the port of destination. It is very unethical for you to stubbornly believe that we profit from it. We are just a factory responsible for production and transportation. The charges at the port of destination are not under our control. Moreover, our trailer accessories are complete and there is no possibility of missing. We will be responsible for installing most of the important accessories. Due to transportation loading issues, the towing frame will be disassembled for shipment, but the installation of the towing frame is also very simple and easy to install. Perhaps each customer's hands-on installation ability is different, but we cannot predict this.
17 Sep 2025